How old does my child have to be to visit Play Jungle?
We welcome infants, toddlers, and children under the age of 12 years. If you’d like to bring a child over 12 years old, we ask that they do not play in the play structure due to height and weight restrictions. This will help us maintain the integrity of our play equipment.

Are infants the same price as older children?
No. Infants under 1 year are priced separately.

Can I play with my child in the play structure?
You may assist children if necessary, but we ask that you do not run, jump, or play rough within the structure or other areas.

Do you charge for adults?
No. Adults are free with a paid child admission, with a maximum of 2 adults. Each additional adult will be charged $5.00 admission fee. This is due to capacity limitations.

Do you have a place for nursing mothers to comfortably and privately nurse or pump?
Yes. We have designed one of our restrooms to be larger in size and ultra comfy to make it suitable for nursing or pumping.

Is your facility ADA accessible?
Yes. We aim to make Play Jungle accessible to everyone. All gates and entry points are large enough to accommodate wheelchairs. Our family style restrooms are ADA friendly as well, complete with hand rails, and extra-large changing tables. There are no stairs within the facility.

Play Jungle makes it a priority to be inclusive and treat everyone equally. If you are in need of special accommodation, not already provided, please let our staff know how we can improve. If you feel ADA accommodations have not been reasonably met at Play Jungle, you may contact the Florida Commission of Human Relations to file a complaint at: Phone: (850) 488-7082. Toll-Free : 1-800-342-8170. Email address: fchrinfo@fchr.myflorida.com

Can I bring my own food?
You may bring snacks for your family, but please be mindful of possible allergens that may affect others. Please do not allow other children to consume food that you bring. Please do not bring in food from other establishments or restaurants. Food deliveries from companies such as Door Dash, Uber Eats, etc. are not permitted. Party food and/or cakes are not allowed in the main dining area.

Do you have lockers? Where do I store personal items?
We provide storage cubbies for shoes and personal items. Please be aware that Play Jungle is not responsible for lost or stolen items. Please keep valuables with you at all times.

How late do you accept walk-ins?
In order to maximize the value of admission cost and to allow our staff proper time to clean, Play Jungle will not accept walk-ins later than 5:30 pm.

Can I bring my pet?
No pets allowed. Service animals are welcome.

What happens if my child has a meltdown about leaving?
We are here to help! The front desk is stocked with sensory toys for children who are struggling with big emotions. We want your experience to be a positive one. Rewarding your child for leaving calmly will help with future visits, so feel free to ask for a free toy everytime you leave.

What is your cleaning protocol?
Nightly deep cleaning routines are carried out as well as daily spot cleaning. We use non-toxic cleaning products that are safe for your children and our equipment. If you see an area of our facility that needs attention during your visit, please feel free to notify one of our friendly staff.

How far in advance do I have to book my party?
Parties must be booked at least two weeks prior to the event date.

Can I purchase admission for someone else?
Yes! We have gift cards!